"We cannot thank you enough for your thoughtfulness in picking the ‘peace’ roses from your own garden, so they could be incorporated in the flowers. The trouble you went to, to see that the florist included them in the casket flowers. A kindness that only comes from a good heart and a great person. We have taken them out and incorporated them on a ‘Memory’ photo for our ‘Lorna’ – peace roses were her favourite."
"For what is essentially an unwelcome event, your staff turned it into a not unpleasant occasion, and I congratulate your company. Compassion combined with efficiency, clear delineation of costs, constant contact, open lines of communication and rapid response to my requests for extras made the whole exercise more stress free than I could have imagined."
"Thank you for all your kindness and understanding when it came to organising Lisa’s funeral. I was in shock and did not know how to begin making arrangements and so after speaking to you it took all the weight off my shoulders. The ceremony was so beautiful and peaceful that I can never thank you enough."
"I want to thank you personally for your empathy, kindness and help in arranging my husband’s funeral. Everything was just how I wanted it to be from the service to the music; it was so personalised."
"My family and I would like to thank you and all your staff who contributed so unobtrusively in making Ray’s funeral a loving and special occasion."