FAQs

Q?

Is cremation more expensive than burial?

A.

Generally, cremation is more cost effective than burial. However, we recommend you contact our experts, who will be able to advise you on the precise costs of cremation.

Q?

How many people use cremation today in Western Australia?

A.

Today, around 80% of Western Australians select cremation over burial.

Q?

Are there any religious groups which forbid cremation to their members?

A.

Most Orthodox faiths forbid cremation, as well as Islam and Bahai, for example. However, we recommend you contact Just Cremations for further information.

Q?

What religious ceremony can I have with cremation?

A.

Burial and cremation services share many of the same traditions, including religious rituals; the only point of difference between the two is the committal. The committal in a cremation service can be delivered anywhere (within reason): offsite at a place meaningful to the family or deceased, at a family church or place of worship, at Just Cremation’s onsite Chapel, or at the crematorium chapel. You can also arrange your own minister or clergyman to conduct the service, or we can find someone for you. More information is available at Funeral Packages and Costs.

Q?

Do I have to sign anything?

A.

The Executor of the Will, or Next of Kin will be required to complete an application for cremation, and any associated crematorium authority forms. The designated representative will also be asked to indicate intention regarding the disposal of the cremated remains. For more information on the logistics of arranging a funeral, see Funeral Arrangement.

Q?

What happens at the crematorium on the day of the funeral?

A.

On the day of the funeral your loved one is brought into the Chapel in a coffin, and placed on the committal table in preparation for a viewing. Mourners then enter and take a seat. At the appropriate time during the service the coffin is removed from view by either the closing of curtains, or activation of the conveyor belt. At the conclusion of the service, mourners leave the chapel and often gather to pay their respects in the condolence lounge, with optional catering.

Q?

What happens to the coffin immediately after the service?

A.

Once in the committal room, the nameplate of the coffin is checked against the cremation order to for confirmation of identity. The coffin is then labelled, and cremated as soon as possible after the service, unless directed otherwise, for example, donation of the body for medical research.

Q?

Does the cremation take place immediately, or are the coffins stored up until a number are ready to be cremated?

A.

Cremation will take place as soon as possible after the service.

Q?

Is the coffin cremated with the body?

A.

Yes.

Q?

What happens to the coffin’s handles and other fittings?

A.

Some crematoria remove the ‘non-organic’ matter, such as handles etc, due to their chemical composition and potential damage that can cause to a cremation chamber, and environment. Crematoria are required to abide by strict terms set out in their operating licenses, issued by the Environment Protection Authority.

Q?

What about precious metals and other metals? Can I get them back?

A.

Cremation chambers operate between 6,600 and 10,000 degrees Celsius, and as a result, any metals contained within the coffin are fused with other materials, making them unsalvageable. Any metallic materials, precious or otherwise, contained in the cremated remains are disposed of in accordance with the cremation authority, which typically involves burial within the crematorium grounds.

Q?

Is more than one coffin cremated at same time?

A.

No. The only exception to this rule is in the case of a mother and baby, or twin children, however, permission must be sought from the relevant authority in order to do so.

Q?

How can I be sure I’m getting the right ashes?

A.

Every coffin is strictly catalogued and features clear identification at every point in the process. Further to this, only one coffin is permitted for cremation at a time (unless otherwise indicated and permissions sought), and all remains are removed before the chamber is used again, ensuring remains are kept separate at all times. Furthermore, the cremation industry is regulated by state and local governments, to make doubly sure all processes are conducted with utmost care and professionalism.

Q?

Can I keep the cremated remains, or do I have to dispose of them?

A.

Disposal of the remains is the responsibility of the estate administrators. There is no legal obligation to dispose of remains, so they can be kept. Alternatively, they can be scattered, or deposited in the form of a memorial (bench, tree etc.), where family and friends can visit to pay respects.

Q?

Who are Jack and Marg?

A.

In a nut shell, Jack is the Just Cremations ‘mascot’.We all know someone like him, the ‘good old boy’, the bawdy ‘Aussie Larrikin’, so we created ‘Jack’, a fictional character, to represent everything about the ‘no fuss’ spirit. He’s not fancy, but he knows what he likes, and he won’t compromise that for anyone. He loves his wife, his dog, meat pies and a cheeky bourbon, and obviously (if you’ve seen his most infamous ad), he doesn’t mind a bit of nude camping. He is what he is: ‘no fuss’. Marg was created a bit later on in the story, mostly to keep Jack company and out of trouble!